Welcome to the Radharani Creation. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the terms described below. We encourage all customers to read these terms carefully before making a purchase. If you do not agree with any part of these Terms and Conditions, please do not use our website.
Radharani Creation specialises in handbags, printed, customised, and related accessories. We make every effort to ensure that all product descriptions, images, and information displayed on our website are accurate and up to date. However, lighting, screen resolution, photography, or the handmade nature of some products may cause slight variations in colour, design, or size. We consider such minor variations normal and do not view them as defects.
All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice. Payment must be completed in full before any order is processed or shipped. We accept secure payment methods, including UPI, debit cards, credit cards, net banking, and other online payment options. In the event of a payment failure or unsuccessful transaction, the order will not be confirmed until payment is successfully received.
Once an order is placed, customers will receive an order confirmation through email, WhatsApp, or other communication channels. Orders are processed only after payment verification is completed. Radharani Creation reserves the right to cancel or refuse any order due to product unavailability, incorrect pricing, suspected fraudulent activity, or other business-related reasons. In such situations, customers will be informed promptly, and a refund will be issued if payment has already been made.
For bulk orders and custom products, an advance payment may be required before production begins. The production and delivery time for customised or bulk orders may be longer than standard orders due to the nature of customisation and quantity requirements. Once production has started, bulk or customised orders generally cannot be cancelled. Customised or bulk products are typically non-refundable unless there is a manufacturing defect or damage during delivery.
Returns and exchanges are handled according to our Return and Exchange Policy. Products must be unused, undamaged, and returned in their original packaging to qualify for return or exchange. Customers must request a return within the specified return period after receiving the product. We reserve the right to reject returns that do not meet the required conditions or show signs of customer use or damage.
Refunds are processed only after the returned product has been received and inspected. Once approved, refunds will be issued using the original payment method whenever possible. The time required to process refunds may vary depending on the payment provider or the bank processing time.
All content on this website, including product images, designs, logos, text, graphics, and branding materials, is the property of Radharani Creation. We strictly prohibit any unauthorised copying, reproduction, distribution, or use of our content without permission, and such actions may lead to legal action. Unauthorised copying, reproduction, distribution, or use of our content without permission is strictly prohibited and may result in legal action. We reserve all rights to protect our intellectual property and brand identity.
By using our website, customers agree to use the platform responsibly and for lawful purposes only. We strictly prohibit any attempt to misuse the website, interfere with its functionality, or engage in fraudulent activities. We reserve the right to suspend or cancel orders, accounts, or services if any misuse or violation of these terms is detected.
Radharani Creation respects customer privacy and is committed to protecting personal information. Any data collected from customers is used only for order processing, communication, service improvement, and legal compliance. We do not sell or share customer information with unauthorised third parties.
We reserve the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated date. Your continued use of our website after we make changes indicates your acceptance of the revised Terms and Conditions.
The laws of India govern these Terms and Conditions. Any disputes arising from the use of our website or the purchase of our products will be handled in accordance with applicable Indian laws and regulations.
Our support team is here to help you if you need help, have questions about our products, or need additional information about these Terms and Conditions. We encourage customers to get in touch with us using the contact information below, and we will do our best to respond quickly and professionally.
radharanicreation1981@gmail.com
Thank you for choosing Radharani Creation. We value your trust and support.